Payment Options:

We currently use Paypal. They allow you to pay via credit card or your paypal account, and are safe and secure. Order status communication is done via email, so make sure your email address is accurate and current. Please check your inbox for your order confirmation. We will notify you by e-mail if there was an issue with filling your order and/or when your order ships.

Sizing Notes:

Size for size, unisex styles fit looser than American Apparel women's style tshirts and hoodies. Bigger sizes in shirts and fleece hoodies are available in the unisex styles, currently we have up to 2XL in some styles.

If you're looking for a very small size, youth mediums in classic unisex styles, and babydoll cuts in size small, are the smallest we've got.

On T-Shirts, expect that some shrinking will occur when washed and tumble-dried. For American Apparel shirts, if you like yours a little roomy, get at least one size larger than you would wear in a conventional brand T-shirt (ie. Hanes, Gildan, Jerzees, Fruit of the Loom).

Some of the sizes were sold out on tour before I programmed the online buttons - and we're posting what we've got, right now, on hand. Some of the shirts are being phased out, so we won't be screen-printing any more sizes, big, small, or inbetween, of those designs.

How much is shipping?

It depends on what you are ordering, how much you are ordering, and where it is shipping. You can determine the cost of shipping your order by adding the items you want to the shopping cart and entering your zip code and clicking "update" in the cart page. If you're ordering internationally, first select "Outside USA", enter your country, then click "update" to view the shipping cost. You will also see the shipping cost during checkout.

Shipping Methods:After your order is received and processed, we will ship it within a week, (MTWTF, excepting holidays) via USPS. All items are shipping USPS Domestic Priority Mail. Overseas orders are always sent USPS Global Priority. Shipping Times may vary from 5 days up to 4 weeks (in rare circumstances.) If you haven't recieved your order within four weeks let us know!

Shipping on Heavy or Large Orders:

On heavier orders, (ie. over about 10 pounds worth on domestic, or 5 pounds or more on International orders) we recommend you first with an accurate list of what you'd like to buy, so that we can give you an actual, accurate shipping estimate - once we send you a quote you can send us payment through Paypal. If you don't contact us first, we may need to contact you to adjust the shipping amount. This would be due to Paypals limited, 5 tiered weight-based shipping calculator. Basically, we had to program the calculator for "medium and smaller" sized orders, since we don't anticipate lots of large orders.

I have an APO/FPO address. How do I fill out the address?

To send your package to an APO/FPO address is easy. When completing your Shipping Address during checkout, please make note of the following:

The Country must be "United States";
The City must be entered as either "APO" or "FPO";
The State must be selected as either "Armed Forces America" "Armed Forces Europe" or "Armed Forces Pacific;"
You must enter your Zip code; and
Always remember to enter your full name, grade, and PSC or unit number. PLEASE NOTE: All orders going to APO/FPO addresses will be sent via USPS.

International Shipping:

Do you ship outside the U.S.?

Yes: All International sales are shipping USPS Global Priority.

After placing items in your shopping cart, proceed to the PayPal checkout area. To ship outside the United States, first select "Outside USA" at the top of the State dropdown box on the Billing and Shipping page, then you will be able to select your Country in the dropdown box. Please be careful to put the exact delivery address on the ship to information in order to avoid delays in delivery. We offer USPS Global Priority as the carrier for orders shipping outside of the US. We ship all international orders via US Postal Service Global Priority. Please allow 2-4 weeks for delivery. The customer is responsible for all duties and taxes incurred upon delivery. When your order ships we send a tracking number via e-mail, so you can monitor the status of your shipment.

Will I have to pay customs fees on my order?


The shipping charges you pay to the Two Ton Boa store do NOT include customs fees, import taxes, brokerage fees, or duties.

Your order will probably be charged customs fees (taxes, duties, processing fees, brokerage fees, etc.) when it arrives. We have NO control over these fees. If you refuse to pay the customs fees when your order arrives, the shipment will be returned to us and we will be charged the customs fees plus return shipping costs. Because of this, we do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees.

We have no way of estimating customs fees, taxes, duties, etc. so please do not ask us to do so - we don't have this information. Please contact your local customs office if you need to know more.

It is possible that the delivery of your order could be delayed due to customs processing. If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they are holding the package for payment of fees. Also, some customs offices will send a separate invoice for your customs fees that could arrive several weeks after you receive your shipment. Please be familiar with the customs laws in your country before you order!!

Returns:

We will accept a return for any reason within 20 days of the order shipment date (unless the purchased product was specifically noted as an "All Sales Final" non-returnable item). The order shipment date and order notification are sent to you by email.

We will exchange your merchandise or refund your money under the following circumstances: